FAQs
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WHAT'S IN THE PACK?
In the Travel Mat Pack you receive a lovingly packaged RGYM travel mat (1.5mm thick) of your chosen Rainbow Gum character; a printed RGYM A3 poster; a downloadable bundle of printable full of activities and posters; a RGYM quick-dry yoga towel, and; a travel bag for your mat. PLUS you will receive 8 weekly emails with tips, advices and free printables to guide you through yoga and mindfulness (designed for kids).
In the Premium Mat Pack you receive a lovingly packaged RGYM yoga mat (4mm thick) of your chosen Rainbow Gum character; a printed RGYM A3 poster; a downloadable bundle of printable full of activities and posters, and; a RGYM quick-dry yoga towel. PLUS you will receive 8 weekly emails with tips, advices and free printables to guide you through yoga and mindfulness (designed for kids).
WHAT'S THE DIFFERENCE BETWEEN A PREMIUM MAT AND A TRAVEL MAT?
The main difference is the thickness of the mat.
The premium mat is extra cushioned with a 4mm natural rubber base, and comes with two attached elastic loops so your mat stays rolled up - easy for storage and transport.
The travel mat has a lightweight 1.5mm thick natural rubber base so it is easier to carry with you, particularly when folded and stored in its own mini carry bag.
Both have the same soft anti-microbial microsuede cover with an extra non-slip coating, both are the same size (152x61cm), and are made of the same biodegradable, non-toxic, and recyclable material.
All our mats are anti-microbial, smell-resistant, allergen free, derived from natural tree rubber, eco-friendly water-based inks and free from bpa, latex, pvc, silicones and phthalates.
ARE YOUR MATS GRIPPY?
Absolutely. After trying and testing so many yoga mats, we agreed that a microfibre suede top with an extra non-slip coating was by far the best option. You can still feel the softness of the mat and at the same time, it is beautifully grippy enough to hold your yoga position without slipping.
HOW DO I CLEAN MY MAT?
Cleaning your mat is very easy - more details are available in this article. You can also place your yoga towel over your mat as the size fits perfectly, for days when kids are extra dirty or sweaty. Then you can simply put the towel in the wash.
CAN I BUY A YOGA MAT ON ITS OWN?
Absolutely, just look at our menu for single yoga mats here. If your child is just starting out, we recommend a pack, as our aim is not just to sell yoga mats for kids, our philosophy is to help parents and carers with fun and mindful exercises.
HOW DO I GET THE SIBLING DISCOUNT?
Our yoga packs are great for your little loved ones and they make a great gift. So, if you need more than one we offer a discount on your second mat pack. When you buy two packs in the one transaction, the 30% discount is automatically applied to your second pack at checkout. (Note: only applicable to Packs, not individual items.)
I LOVE YOUR CONCEPT AND WOULD LOVE TO SHARE IT WITH MY SCHOOL/BUSINESS. DO YOU OFFER BULK DISCOUNTS?
Yes, absolutely. We are working hard to help kids have access to mindfulness and yoga programs and materials (see our incentive programs here). We offer discounts for bulk orders. Just drop us a line to see how we can help at hello@rgym.com.au.
I LOVE YOUR PRODUCTS AND WOULD LOVE TO OFFER THEM IN MY STORE/BUSINESS. DO YOU OFFER WHOLESALE RATES?
Yes, absolutely. Please send us an email at hello@rgym.com.au and our team will be in touch with you very soon. You can also check out how our free affiliate program works. More info here.
WHEN WILL MY ORDER ARRIVE?
Your order will be dispatched within 3 to 4 business days of your order being placed. Once your order has been fulfilled you will receive an email confirmation with your tracking number.
All orders are dispatched from our warehouse in Perth or Melbourne and we ship using Sendle and Australia Post. Delivery times vary depending on your location, generally 3 - 7 working days.
CURRENCY
All prices on our site are stated in Australian Dollars AUD.
WHAT IF MY ORDER ARRIVES DAMAGED OR THERE IS A FAULT?
First of all, we are deeply sorry if that happened to you. Contact us as soon as you can so our team can try to fix any issue you might have hello@rgym.com.au You can also refer to our Shipping, Return and Privacy Policy here.
WHERE ARE YOU BASED?
We are based in Australia, with our team in Perth and Melbourne.
CONTACT US
If any more questions, please let us know and our team will get back to you asap. Send an email to hello@rgym.com.au
